A04 - Create a variety of business documents 

The owner has asked you to create a number of business documents for Phones Your Way.   

A  Create the following: 

•  business letter – this should explain that Phones Your Way will be running a ‘buy one get one free’ offer throughout next month 

Choose from 2 of any of the following:

•  memo – this should advise the owner that the changes requested to the spreadsheet and database have been completed. 

•  business card for any member of staff.

•  agenda – this should be for a staff meeting

You may use a standard template to create any of the above, however, you wil not achieve anything above a pass if you do.  

B  Apply suitable formatting to your documents eg font style, size and paragraph justification.  

C  Check the documents thoroughly using spelling and grammar checkers.

Print the final documents.

To achieve the higher grades you will also need to: 

D  ensure that you use a consistent housestyle in the production of all of your business documents in this task.
 

E  create a flyer which will be sent out with the business letter to all customers.  The flyer will promote the ‘Buy a pay as you go mobile and get 50 texts free’ offer and may include information you retrieved in task 2.

F  Proofread your flyer, business letter and memo and make any necessary changes to ensure they are error free and look professional. 

G  Using the business letter you have created and the customer details in the database from task 5 create a mailmerge master document (Distinction only)

(Evidence could be printouts of the final versions of the documents you have produced.  Note: for the mailmerge you are only required to print the master document) 

For the higher levels you need to produce a document which consists of more than one page. To achieve this complete the following activity:

The owner of Phones Your Way has asked you to produce a newsletter to be sent out to all customers, promoting the company.  You may wish to include information from other assessment objectives

A  Create a newsletter which includes: 

•  Text – this could be the company history, special offers, mobile phones 

•  Images/graphics (choose at least two of the following): 

-  scanned images of staff at Phones Your Way 

-  digital camera images of staff at Phones Your Way 

-  a logo using a graphics package 

-  images from clipart 

-  images from the world wide web 

-  graphs – this could be information on the different customer groups eg age, towns   

B  Apply suitable formatting to your document eg font style, size and paragraph justification.   Print the completed newsletter

C  Check the document using a spelling/grammar checker.

To achieve the higher grades you will also need to: 

D  ensure that you use a housestyle consistent with the other business documents that you produced above. 

E  insert fields, including date and document information. 

F  proofread your newsletter and make any necessary changes to ensure it is error free and looks professional.